VETERINARY · INDUSTRY-SPECIFIC

An AI receptionist for veterinary clinics.

It's 9:38pm. A pet owner calls — Bella ate a chicken bone, she's vomiting. iSada follows your triage protocol, routes her to BluePearl ER, pages your on-call DVM, and texts the address — before any human picks up.

isada.ai/triage
21:38
EMERGENCY TRIAGE · LIVE
Bella · Lab · 7yrURGENT
Symptoms: vomiting, lethargy
Duration: 4 hours
Last meal: chicken bone
Recommend: ER referral
My dog ate a chicken bone, she's been throwing up.
That's an emergency — please go to BluePearl ER on Hwy 6 right now. I'm texting you the address. I've also paged Dr. Khan.
Routed to ER · Dr. Khan paged9:38 PM
THE NUMBERS WE HEAR MOST

What this industry is actually losing.

Data from veterinary owners we've talked to in the last 12 months.

24/7 TRIAGE
24/7

iSada follows your emergency protocol — including swallowed objects, breathing distress, and toxin ingestion — at 3am.

$185 / SCRIPT
$185

Average revenue per phone-handled prescription refill — captured without front-desk time.

+19% RETENTION
+19%

When recall reminders for vaccines and dentals are auto-called by iSada.

WHAT ISADA DOES FOR VETS

Built for the exam room, not the call center.

Emergency triage, refills, vaccine recalls, multi-pet families, boarding capacity. The calls your front desk wishes a chatbot could handle.

EMERGENCY TRIAGE

Knows when "my dog is acting weird" is urgent.

iSada follows the protocol your DVM wrote — bloat in a deep-chested dog, ate a sock, eyes squinting, breathing fast. It triages, books the soonest slot, or routes to the nearest ER.

EMERGENCY
→ ER
URGENT
SAME DAY
ROUTINE
NEXT WK
PRESCRIPTION REFILLS

Apoquel, heartworm, insulin — handled.

Pet owner calls for a refill, iSada checks the chart, sends a script to the pharmacy, and texts a pickup confirmation.

APOQUELREFILLEDPICKUP
MULTI-PET HOUSEHOLDS

Knows you have three.

iSada looks up "Smith family" and sees Bella, Otis, and Whiskers — books the right pet, the right service.

BELLA · LABOTIS · CATWHISKERS
VACCINE REMINDERS

Books the booster on the call.

Recall calls for distemper, rabies, heartworm test — booked, not just postcarded.

Distemper boosterTUE 10:30
PIMS INTEGRATION

AVImark · ezyVet · Cornerstone.

Patient charts, appointments, and Rx flow into your practice management.

AVIMARKEZYVETCORNERSTONE
BOARDING & GROOMING

Capacity-aware bookings.

iSada knows you only have 4 large-dog runs and won't double-book. Adds the bath if asked.

3 / 4 RUNS+ BATH
REAL RESULTS · CASE STUDY

From "phone chaos" to predictable bookings.

My team used to come in Monday morning to 12 voicemails — 4 of them genuine emergencies that should have gone to ER 18 hours earlier. iSada triages overnight now. We've stopped the Monday-morning panic.

SK
Dr. Sarah Khan
Owner · Westside Veterinary · Houston, TX
3am calls
No longer trigger a wake-up — iSada triages and routes to ER.
+19%
Vaccine and dental compliance from auto-called recalls.
11 hrs/wk
Front desk got back from script refills alone.
VETERINARY FAQ

Questions veterinary owners ask us.

If we missed yours, tell us.

It triages — using the protocol your DVM wrote — and routes life-threatening cases to the nearest 24/7 ER while paging your on-call. It will not diagnose or treat.
Yes — patient charts, appointments, vaccines, and Rx flow into AVImark, ezyVet, Cornerstone, IDEXX Neo, Vetter, and DaySmart Vet.
iSada looks up the patient, confirms the prescription is current and the doctor approves auto-refills, then sends to the pharmacy and texts the owner.
Yes — iSada looks up the family, lists all pets, and asks which one the call is about. Books the right pet for the right service.
Yes — outbound recall calls for distemper, rabies, heartworm tests, and dental cleanings. Books the appointment instead of just leaving a message.
iSada knows your run capacity, breed/size restrictions, and grooming menu. Won't double-book a kennel and offers the bath as an upsell.
FOR VETERINARY CLINICS

Sleep through Monday morning — not your patients.

AVImark · ezyVet · Cornerstone native. 14-day free trial. No credit card.