VETERINARY · INDUSTRY-SPECIFIC

An AI receptionist for veterinary clinics.

It's 9:38pm. A pet owner calls — Bella ate a chicken bone, she's vomiting. iSada follows your triage protocol, routes her to BluePearl ER, pages your on-call DVM, and texts the address — before any human picks up.

isada.ai/triage
21:38
EMERGENCY TRIAGE · LIVE
Bella · Lab · 7yrURGENT
Symptoms: vomiting, lethargy
Duration: 4 hours
Last meal: chicken bone
Recommend: ER referral
My dog ate a chicken bone, she's been throwing up.
That's an emergency — please go to BluePearl ER on Hwy 6 right now. I'm texting you the address. I've also paged Dr. Khan.
Routed to ER · Dr. Khan paged9:38 PM
THE NUMBERS WE HEAR MOST

What this industry is actually losing.

Industry estimates based on veterinary operator conversations. Actual results vary.

24/7 TRIAGE
24/7

iSada follows your emergency protocol — including swallowed objects, breathing distress, and toxin ingestion — at 3am.

CA$185 / SCRIPT
CA$185

Typical ~CA$185 revenue per phone-handled prescription refill — captured without front-desk time.

RECALLS
Recalls

iSada auto-calls recall reminders for vaccines and dental cleanings.

WHAT ISADA DOES FOR VETS

Built for the exam room, not the call center.

Emergency triage, refills, vaccine recalls, multi-pet families, boarding capacity. The calls your front desk wishes a chatbot could handle.

EMERGENCY TRIAGE

Knows when "my dog is acting weird" is urgent.

iSada follows the protocol your DVM wrote — bloat in a deep-chested dog, ate a sock, eyes squinting, breathing fast. It triages, books the soonest slot, or routes to the nearest ER.

EMERGENCY
→ ER
URGENT
SAME DAY
ROUTINE
NEXT WK
PRESCRIPTION REFILLS

Apoquel, heartworm, insulin — handled.

Pet owner calls for a refill, iSada captures the request — pet, medication, pharmacy — routes it to your team to approve, and texts the owner a confirmation.

APOQUELREFILLEDPICKUP
MULTI-PET HOUSEHOLDS

Knows you have three.

iSada looks up "Smith family" and sees Bella, Otis, and Whiskers — books the right pet, the right service.

BELLA · LABOTIS · CATWHISKERS
VACCINE REMINDERS

Books the booster on the call.

Recall calls for distemper, rabies, heartworm test — booked, not just postcarded.

Distemper boosterTUE 10:30
CALENDAR SYNC

Google · Outlook · Apple iCloud.

When iSada books an appointment, it syncs to your assigned vet's connected calendar instantly.

GOOGLEOUTLOOKICLOUD
BOARDING & GROOMING

Capacity-aware bookings.

iSada knows you only have 4 large-dog runs and won't double-book. Adds the bath if asked.

3 / 4 RUNS+ BATH
WHY IT WORKS FOR VETS

24/7 coverage that actually triages.

iSada follows your emergency triage protocol 24/7 — triaging bloat, swallowed objects, and breathing distress while your team sleeps, so Monday morning you find life-threatening cases already routed to the ER.

Built into every iSada account.

24/7
Triage available every hour — emergencies routed before your team wakes up.
Every
Inbound call answered — no missed emergencies, no voicemail queues.
0
Missed calls — every emergency triage request is logged and processed.
VETERINARY FAQ

Questions veterinary clinic owners ask us.

If we missed yours, tell us.

It triages — using the protocol your DVM wrote — and routes life-threatening cases to the nearest 24/7 ER while paging your on-call. It will not diagnose or treat.
Not directly. iSada syncs with your Google Calendar, Outlook/Microsoft 365, or Apple iCloud calendar — so when the AI books an appointment, it appears on the assigned vet's connected calendar right away.
iSada captures the refill details — patient, medication, preferred pharmacy — and routes them to your team to approve. Once you confirm, it texts the owner.
Yes — iSada looks up the family, lists all pets, and asks which one the call is about. Books the right pet for the right service.
Yes — outbound recall calls for distemper, rabies, heartworm tests, and dental cleanings. Books the appointment instead of just leaving a message.
iSada knows your run capacity, breed/size restrictions, and grooming menu. Won't double-book a kennel and offers the bath as an upsell.
FOR VETERINARY CLINICS

Sleep through the night — iSada picks up.

Google Calendar, Outlook, and Apple iCloud synced. Sign up for free. No credit card.