Industry estimates based on auto shop operator conversations. Actual results vary.
Parts and estimate questions dominate incoming calls — not bookings. iSada answers them so the service writer can wrench.
Live translation between Spanish-speaking customers and your English-only mechanic, mid-call.
iSada answers every tow-in and roadside emergency call, around the clock.
Parts pricing, labor estimates, live translation, tow-in triage, fleet accounts — the calls a generic chatbot can't handle without your service writer.
iSada knows your shop's labor rate, parts catalog, and standard hours. A caller asks "how much for brake pads on a 2018 Civic?" and gets a real number — not "let me check."
Your customer speaks Spanish, your tech speaks English. iSada relays both ways in real time so nothing gets lost.
iSada calls customers based on miles or months and books the next service automatically.
Roadside calls get a callback window, tow address, and bay assigned — even at 2am Sunday.
When the AI books an appointment, it appears on the technician's connected calendar in real time.
Fleet manager calls — iSada pulls history, knows the rate, books across multiple vehicles.
iSada quotes brake jobs, oil changes, and alignments off your pricing matrix and books the appointment — so your service writer stays at the desk, not on the phone.
Illustrative scenario. Results vary by business.
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