Everything in one place

More than a chatbot. A complete front-desk replacement.

Phone, calendar, CRM, analytics, 40+ languages, and the AI of your choice. Six surfaces of capability. One subscription. Zero glue code.

01 — AI Configuration

The brain you want, tuned how you want it.

Pick the model. Set the tone. Feed it your knowledge. iSada is the only platform that lets you swap providers any time without re-training.

Behavior settings

Configure how it greets, escalates, and ends calls.

From greeting style to escalation rules, everything is a switch. No prompt engineering required. Set once, refine over time.

Greeting styleWarm
EscalationAfter 2 attempts
Voicemail timeout25s
Language detectionAuto
Available in Business
Multi-LLM Picker

OpenAI, Anthropic, or Google.

Switch any time. Compare on real calls. The only platform that does this.

OpenAI · gpt-4o
Anthropic · claude-sonnet-4.5
Google · gemini-2.5-pro
Available in Business
Knowledge Base

Drop in PDFs. It learns your business overnight.

Service prices, policies, FAQs — uploaded once, retrieved per call.

Service prices.pdf
yourbusiness.com
Available in Business
Voice Picker

8 voices. 6 languages. Try before you buy.

Warm, professional, friendly. Match the voice to your brand.

Available in Business
STT Engine

99.4% accuracy.

Whisper-class transcription, even with accents and background noise.

99.4%
Available in Pro
02 — Communication

Every channel. Every language. One AI.

Phone, SMS, voicemail, web chat — all answered by the same brain. Customers don't notice the seams. Neither will you.

Phone Numbers

Local, toll-free, port your own.

Get a number in any North American area code in 60 seconds.

+1 (416) 555-0142
Available in Business
Call History

Searchable transcript of every call.

Filter by sentiment, intent, customer, or outcome. Export anytime.

Today247
Booked89
Avg duration2:14
Available in Business
SMS · 2-way

Reply, confirm, reschedule — all over text.

Customers prefer SMS for confirmations. iSada sends them, listens for replies, and updates the calendar in real time.

Hi Sarah! Confirming your haircut tomorrow at 2:00 PM with Maria.
Can we move it to 3?
Done. See you at 3:00 PM tomorrow.
Available in Business
Chat Widget

One snippet on your site.

Customers can chat from any page. Same AI, same knowledge, different doorway.

<script src=
"https://isada.ai/
chat.js"
data-id="abc123">
</script>
Available in Business
Voicemails

Auto-transcribed.

Plain text in your inbox. Searchable forever.

"Hi, calling about a brake noise…"
Available in Business
Outbound Calls

Reminders. Win-backs. Follow-ups.

iSada calls them so you don't have to.

Calling +1 (905) 555-0182…
Available in Pro
03 — Bookings

Conflict-free. Calendar-synced. Automatic.

The AI checks real availability before promising a slot. No double-bookings. No "let me check and call you back." Just confirmed appointments.

Booking List

Today's appointments — at a glance.

Live-updating list with customer details, service type, and status. Drag to reschedule. Click to call back.

09:00Sarah K. · Haircut
10:30Mike T. · Color
14:00Anna L. · Wash & cut
Available in Business
Calendar Integrations

Google · Outlook · Apple.

Two-way sync, every staff calendar, no setup wizard hell.

Available in Business
Service Templates

Pre-built for your industry.

Salon, dental, auto, vet — start with a template and edit one or two fields.

Haircut · 45m Color · 90m Cleaning · 30m Consultation · 15m
Available in Business
Notification Templates

Branded confirmations & reminders.

Edit copy, swap variables, A/B test. Templates for SMS and email built in.

Hi {first_name}, confirming {service} on {date} at {time}. Reply C to confirm.
Available in Business
04 — Business Intelligence

Every call is data. Every customer is a relationship.

iSada captures everything that happens on the phone — then turns it into pipelines, dashboards, and insights you can actually act on.

Customer Database

Auto-populated. Always fresh.

Every caller becomes a contact. Every contact has full history.

SK
Sarah K.
8 visits · VIP
MT
Mike T.
3 visits · New
AL
Anna L.
12 visits · Loyal
Available in Business
Analytics

14-day trend at a glance.

Calls, bookings, conversions, revenue. Filter by service, staff, channel, and time window. Export as CSV.

Available in Business
Sentiment

Know who's frustrated — before they leave.

Auto-flag escalation candidates. Route negative calls to a manager.

FrustratedNeutralDelighted
Available in Pro
Reviews

Auto-request after great calls.

Trigger Google or Yelp review requests for customers who scored 5/5.

4.9 · 312
Available in Pro
Revenue

Per service. Per staff.

Know exactly which channels make you money.

Available in Pro
CRM

Your customers, structured.

Tags, notes, next-action reminders. No double entry.

Active Lapsed VIP
Available in Business
05 — Management

Built for operators with more than one location.

Roles, locations, walk-ins, waitlists, notifications, developer tooling. Everything you need to run a business — not just answer a phone.

Team & Roles

Owner, manager, staff, viewer.

Granular permissions. SSO available on Pro. Audit log on Enterprise.

Owner · 1 Manager · 3 Staff · 12 Viewer · 2
Available in Pro
Locations

One dashboard for every shop.

Roll up performance across cities, regions, brands. Or drill into one.

Toronto · DT$12.4k
Mississauga$9.2k
Brampton$7.8k
Available in Pro
Waitlist

Auto-fill cancellations.

When a slot opens, iSada texts the next person in line and books them automatically.

Tina W.AUTO-PROMOTED
Carl D.WAITING
Jasmine R.WAITING
Available in Business
Walk-ins

Track who showed up unannounced.

Quick-add a walk-in, capture their info, follow up later.

23 this week
Available in Business
Developer Tools

Webhooks. REST API. Zapier.

Connect to anything. Trigger anything. Build on top of iSada.

POST /v1/calls
Authorization: Bearer •••
200 OK
Available in Enterprise
06 — Account

Onboarding to optimization, all in one place.

Profile, subscription, guided onboarding, and live system health. The boring stuff — done right.

Profile

Brand, hours, services, contact.

Your business identity in one place. Updates propagate everywhere instantly.

HoursM-F 9-7
Services12
LanguagesEN · ES · FR
Available in Business
Subscription

Self-serve plan changes.

Upgrade, downgrade, cancel — no calls, no friction. Itemized invoices on demand.

$139 / mo · Pro plan
Available in Business
Onboarding

Live in 24 hours.

Guided checklist, video tutorials, a real human if you want one.

4 / 5 STEPS80%
Available in Business
Health Status

Live system health, always.

API uptime, call latency, integration status — at /status anytime.

APIOPERATIONAL
VoiceOPERATIONAL
CalendarsOPERATIONAL
Available in Business

Stop juggling tools. Run on one.

Phone, calendar, CRM, analytics, multilingual AI — every feature on this page, in one subscription. Live in 24 hours.