Everything in one place

More than a chatbot. A complete front-desk replacement.

Phone, calendar, CRM, analytics, 40+ languages, and the AI of your choice. Six surfaces of capability. One subscription. Zero glue code.

01 — AI Configuration

The brain you want, tuned how you want it.

Pick the model. Set the tone. Feed it your knowledge. iSada lets you swap providers any time without re-training.

Behavior settings

Configure how it greets, escalates, and ends calls.

From greeting style to escalation rules, everything is a switch. No prompt engineering required. Set once, refine over time.

Greeting styleWarm
EscalationAfter 2 attempts
Voicemail timeout25s
Language detectionAuto
Available in Business
Multi-LLM Picker

OpenAI, Anthropic, Google, and more.

Switch any time. Compare different models on real calls — you're never locked in.

OpenAI · gpt-4o
Anthropic · latest Sonnet
Google · gemini-2.5-pro
Available in Business
Knowledge Base

Drop in PDFs. It learns your business instantly.

Service prices, policies, FAQs — uploaded once, retrieved per call.

Service prices.pdf
yourbusiness.com
Available in Business
Voice Picker

Dozens of voices across providers. Try before you buy.

Warm, professional, friendly. Match the voice to your brand.

Available in Business
STT Engine

99.4% accuracy.

Whisper-class transcription, even with accents and background noise.

99.4%
Available in Business
02 — Communication

Every channel. Every language. One AI.

Phone, SMS, voicemail, web chat — all answered by the same brain. Customers don't notice the seams. Neither will you.

Phone Numbers

Local numbers — or forward your own line.

Buy a local number in your area code, or forward your existing line — live in minutes.

+1 (416) 471-0142
Available in Business
Call History

Searchable transcript of every call.

Filter by sentiment, intent, customer, or outcome. Export anytime.

Today247
Booked89
Avg duration2:14
Available in Business
SMS confirmations & reminders

Automatic booking confirmations & reminders.

Customers prefer text. iSada automatically sends a confirmation when a booking is made and a reminder before the appointment — fewer no-shows, no manual follow-up.

Hi Sarah! Confirming your haircut tomorrow at 2:00 PM with Maria.
Reminder: your appointment is tomorrow at 2:00 PM. See you then!
Available in Business
Chat Widget

One snippet on your site.

Customers can chat from any page. Same AI, same knowledge, different doorway.

<script src=
"https://isada.ai/
chat.js"
data-id="abc123">
</script>
Available in Pro
Voicemails

Auto-transcribed.

Plain text in your inbox. Searchable forever.

"Hi, calling about a brake noise…"
Available in Pro
Outbound Calls

Reminders. Win-backs. Follow-ups.

iSada calls them so you don't have to.

Calling +1 (905) 683-0182…
Available in Pro
03 — Bookings

Conflict-free. Calendar-synced. Automatic.

The AI checks real availability before promising a slot. No double-bookings. No "let me check and call you back." Just confirmed appointments.

Booking List

Today's appointments — at a glance.

Live-updating list with customer details, service type, and status. Drag to reschedule. Click to call back.

09:00Sarah K. · Haircut
10:30Mike T. · Color
14:00Anna L. · Wash & cut
Available in Business
Calendar Integrations

Google · Outlook · Apple.

Bookings sync straight into every staff calendar — no setup wizard hell.

Available in Business
Service Templates

Pre-built for your industry.

Salon, dental, auto, vet — start with a template and edit one or two fields.

Haircut · 45m Color · 90m Cleaning · 30m Consultation · 15m
Available in Pro
Notification Templates

Branded confirmations & reminders.

Edit copy and swap variables. Templates for SMS and email built in — full email editor on Pro.

Hi {first_name}, confirming {service} on {date} at {time}. Reply C to confirm.
Available in Business
04 — Business Intelligence

Every call is data. Every customer is a relationship.

iSada captures everything that happens on the phone — then turns it into pipelines, dashboards, and insights you can actually act on.

Customer Database

Auto-populated. Always fresh.

Every caller becomes a contact. Every contact has full history.

SK
Sarah K.
8 visits · VIP
MT
Mike T.
3 visits · New
AL
Anna L.
12 visits · Loyal
Available in Pro
Analytics

14-day trend at a glance.

Calls, bookings, conversions, revenue. Filter by service, staff, channel, and time window. Export as CSV.

Available in Business
Sentiment

Know who's frustrated — before they leave.

Auto-flag escalation candidates. Route negative calls to a manager.

FrustratedNeutralDelighted
Available in Pro
Reviews

Auto-request after great calls.

iSada texts a Google, Yelp, or Facebook review link after appointments — at the right time.

4.9 · 312
Available in Pro
Revenue

Per service. Per staff.

Know exactly which channels make you money.

Available in Enterprise
CRM

Your customers, structured.

Tags, notes, next-action reminders. No double entry.

Active Lapsed VIP
Available in Pro
05 — Management

Built for operators with more than one location.

Roles, locations, walk-ins, waitlists, notifications, developer tooling. Everything you need to run a business — not just answer a phone.

Team & Roles

Owner, manager, staff, viewer.

Granular permissions. SSO available on Pro. Audit log on Enterprise.

Owner · 1 Manager · 3 Staff · 12 Viewer · 2
Available in Pro
Locations

One dashboard for every shop.

Roll up performance across cities, regions, brands. Or drill into one.

Toronto · DTCA$12.4k
MississaugaCA$9.2k
BramptonCA$7.8k
Available in Pro
Waitlist

Auto-fill cancellations.

When a slot opens, iSada offers it to the next person in line by text.

Tina W.AUTO-PROMOTED
Carl D.WAITING
Jasmine R.WAITING
Available in Pro
Walk-ins

Track who showed up unannounced.

Quick-add a walk-in, capture their info, follow up later.

23 this week
Available in Business
Developer Tools

Webhooks. REST API. Zapier.

Connect to anything. Trigger anything. Build on top of iSada.

POST /v1/calls
Authorization: Bearer •••
200 OK
Available in Enterprise
06 — Account

Onboarding to optimization, all in one place.

Profile, subscription, guided onboarding, and live system health. The boring stuff — done right.

Profile

Brand, hours, services, contact.

Your business identity in one place. Updates propagate everywhere instantly.

HoursM-F 9-7
Services12
LanguagesEN · ES · FR
Available in Business
Subscription

Self-serve plan changes.

Upgrade, downgrade, cancel — no calls, no friction. Itemized invoices on demand.

CA$139 / mo · Pro plan
Available in Business
Onboarding

Live the same day.

Guided checklist, video tutorials, a real human if you want one.

4 / 5 STEPS80%
Available in Business
Health Status

Live system health, always.

API uptime, call latency, integration status — at /status anytime.

APIOPERATIONAL
VoiceOPERATIONAL
CalendarsOPERATIONAL
Available in Business

Stop juggling tools. Run on one.

Phone, calendar, CRM, analytics, multilingual AI — every feature on this page, in one subscription. Live the same day.