DENTAL · INDUSTRY-SPECIFIC

An AI receptionist for dental practices.

Janet wants to know if her Delta plan covers a cleaning. She's calling at 7:14pm. iSada verifies in real time, books her at 11am Tuesday with Dr. Park, and SMS the intake form — before voicemail would have picked up.

isada.ai · HIPAA
10:42
NEW PATIENT INTAKE · INSURANCE CHECK
Janet ColeVERIFIED
DELTA DENTAL PPO · ELIGIBLE
Cleaning · 100% covered
X-rays · Last took 2024
Does my insurance cover a cleaning?
Delta Dental PPO covers your cleaning at 100%. Your last X-rays were 2024 — we'd recommend new ones at this visit. Want me to book Tuesday at 11?
Booked · Cleaning + X-rayTUE 11:00 · DR. PARK
THE NUMBERS WE HEAR MOST

What this industry is actually losing.

Data from dental clinics owners we've talked to in the last 12 months.

$340 / CALL
$340

Average new-patient lifetime value lost when a call goes to voicemail and the caller dials a competitor.

38% / WEEK
38%

Of new-patient calls happen outside 9-5 business hours. Most go unanswered.

HIPAA
BAA

Business Associate Agreement on Enterprise plan, with PHI redaction in every transcript.

WHAT ISADA DOES FOR DENTAL CLINICS

Built for the operatory, not the call center.

Real-time insurance verification, treatment plan walk-throughs, recall reminders, and HIPAA-controlled transcripts. The things your front desk wishes a chatbot could do.

INSURANCE VERIFICATION

Verifies eligibility while the patient is still on the line.

iSada checks Delta, Cigna, Aetna, MetLife, and 50+ carriers in real time. The caller hears "you're covered at 80%" instead of "we'll call you back."

DELTA
CIGNA
AETNA
METLIFE
RECALL REMINDERS

6-month nudges that actually call back.

iSada calls patients due for cleanings, books them on the spot, and texts the confirmation. No more reminder postcards.

RECALLS · OCT42 booked
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TREATMENT PLANS

Explains the crown vs. the implant.

iSada reads back the doctor's plan, the patient's portion, and the financing options — without breaking HIPAA.

Crown · $1,420 · your portion $284. CareCredit available.
EMERGENCY TRIAGE

Knows when "my tooth hurts" is urgent.

Swelling + fever + bleeding = same-day. Sensitivity to cold = next available. iSada follows the protocol your doctor wrote.

SAME DAYroutinecosmetic
HIPAA-GRADE

BAA on file. PHI redacted.

Enterprise plan signs a Business Associate Agreement and redacts protected health info from every transcript and recording.

BAAPHI ENCRYPTEDSOC 2
MULTILINGUAL

Spanish, Vietnamese, Mandarin.

Your patient's first language, every time. No more "let me get someone who speaks Spanish."

ENES中文VI+36
REAL RESULTS · CASE STUDY

From "phone chaos" to predictable bookings.

We brought on iSada because the front desk was spending 4 hours a day on insurance verifications. Now it does them in real time, while the patient is still on the line. We added $11k in new patients in month one.

DP
Dr. Daniel Park
Owner · Park Family Dentistry · San Jose, CA
$11,400
In new-patient revenue captured in month one — calls that used to go to voicemail.
94%
Of insurance verifications completed before the patient hangs up.
17 hrs
Per week the front desk got back from insurance phone calls.
DENTAL FAQ

Questions dental clinics owners ask us.

If we missed yours, tell us.

On the Enterprise plan we sign a Business Associate Agreement (BAA), provision your tenant on HIPAA-controlled infrastructure, redact PHI from transcripts, and provide audit-grade logs. SOC 2 Type II report available under NDA.
Yes — through real-time eligibility APIs with Delta Dental, Cigna, Aetna, MetLife, Guardian, United, and 50+ others. iSada quotes coverage, deductible, and patient portion before the call ends.
Yes. Two-way calendar, appointment notes, and patient demographics sync with Dentrix, Eaglesoft, Open Dental, Curve Dental, Carestream, and Denticon.
You write the protocol, iSada follows it. Most clinics use: swelling + fever = same day, broken tooth with bleeding = same day, generic pain = next-available. iSada can also page the on-call doctor.
Only to verified patients (DOB + name match). It reads back the doctor's plan in plain English, totals out-of-pocket, and offers financing.
iSada sends the intake form by SMS while still on the call, and confirms it's been filled out before the appointment. No more clipboards in the waiting room.
FOR DENTAL PRACTICES

Stop losing patients to voicemail.

HIPAA-ready. Real-time insurance. 14-day free trial — no credit card.