A HIPAA-compliant AI receptionist for healthcare practices. Encrypted PHI handling, signed BAA, and audit logs that satisfy your privacy officer.
Enterprise plan required. HIPAA features and BAA execution are exclusive to Enterprise. Contact us →
Five capabilities that make iSada a defensible choice for handling Protected Health Information.
Under HIPAA, any vendor handling PHI on your behalf must execute a Business Associate Agreement. We provide a BAA reviewed by healthcare counsel, signed before any PHI flows through the platform. The BAA defines roles, breach notification timelines, subcontractor obligations, and termination terms.
PHI is processed only to deliver the AI receptionist function and never used to train models.
Every byte of PHI is encrypted using FIPS 140-2 validated algorithms, with annual key rotation.
Only authorized people access PHI, and every access is logged.
HIPAA requires a 6-year audit trail of all access to PHI. We maintain immutable, append-only logs with automated alerts on suspicious patterns (off-hours access, mass exports, repeated failed logins).
iSada is deployed across regulated healthcare practices throughout North America. If your specialty isn't listed, we likely still cover it.
Appointment booking, recall calls, after-hours coverage with full PHI safeguards.
Consultation scheduling, treatment intake, and HIPAA-compliant follow-ups.
Pet patient intake handled with the same controls as human PHI.
Mental-health intake calls with strict access controls and zero PHI in training.
Cardiology, dermatology, fertility — specialty-aware intake scripts.
Chiropractic, acupuncture, holistic practices with healthcare-grade controls.
15-minute consultation with our healthcare team. We send the BAA the same day.